Visitor Safety for Smugglers Adventure

July 13, 2020

We are delighted to welcome you to the Smugglers Adventure Hastings. Please help us to keep you, other visitors and our Smugglers team safe during your visit by observing the following measures

COVID-19 Measures

Please note that from Saturday 8th August 2020, in line with Government Legislation face coverings must be worn whilst in all indoor areas. You will now be required to wear a face covering when you visit Smugglers Adventure and all indoor areas of Hastings Castle (with the exception of children under 11 years and those with medical or other exemptions).

  • If you are feeling unwell or have any COVID-19 symptoms please do not enter, please do not put our team or other visitors at risk.
  • If you witness anyone appearing unwell or displaying COVID-19 symptoms during your visit please let us know.
  • We have set a one way route around the caves and marked positions to give you guidance on self distancing from others whilst you are with us.
  • Please remain in your visiting group and keep together around the site.  We expect excited children, but keep them close.
  • Please observe the 2m separation with our team members unless we have provided a screen.
  • At tills can we ask that only one member of your group approaches the counter and you adhere to queue position guidance where our preferred method of payment is by card. Contactless card payment is ideal.
  • Hand Hygiene is essential; please make use of the hand sanitising gel stations and hand washing facilities situated throughout the Smugglers Adventure.
  • Make a conscious effort to ensure you and all members of your group stay safe
  • We have increased our cleaning regime on the exhibits and show facilities

Let us know if you have any concerns.

Thank you for visiting us, Stay Safe and have a great Smugglers Experience